Welcome to Darak Global Trade (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website: https://darakglobaltrade.com.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use the Website.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a) Personal Information
- Name, email address, and contact number
- Company name and address
- Billing/shipping address
- GSTIN or import/export registration details (if applicable)
- Any other information you voluntarily provide via contact forms or inquiries
b) Automatically Collected Data
- IP address, browser type, and device information
- Pages visited and time spent on them
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide support
- Process and manage trade or freight-related requests
- Communicate important updates and offers
- Improve website functionality and user experience
- Ensure compliance with legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and analytics tools (such as Google Analytics) to enhance your browsing experience and understand website usage. You may control or disable cookies through your browser settings.
4. Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information with:
- Trusted third-party service providers (e.g., logistics, hosting providers, etc)
- Government or legal authorities, when required by law
- Internal business partners and affiliates, for operational purposes
Note: We do not provide customs clearance services. Clients are responsible for customs arrangements independently.
All third parties are required to maintain confidentiality and safeguard your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. While we strive for security, no system can be 100% secure.
6. Your Rights
Depending on applicable law, you may:
- Request access to the personal data we hold about you
- Request correction or deletion of inaccurate data
- Withdraw consent at any time (where applicable)
- Request data portability
- Lodge a complaint with a data protection authority
To exercise these rights, email us at: export@darakglobaltrade.com
7. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are intended for individuals above the age of 18. We do not knowingly collect data from children under 18.
9. Data Storage & International Transfers
Your data may be processed or stored in countries outside India. We take appropriate steps to ensure that such transfers comply with applicable laws and offer adequate protection.
10. Updates to This Policy
We may update this Privacy Policy periodically. The most recent version will always be available on this page with the effective date listed above.
11. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact us:
- Email: export@darakglobaltrade.com
- Phone: +91 89565 67280
- Website: darakglobaltrade.com
